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Our Story: Cruise Specialists Since 1995
A Family Business Built from the Ground Up
Ocean World Travel was founded in 1995 by Michele with one simple belief. Booking a holiday should be personal, honest and great value. Working from a small box room in Birmingham, she set out to create a travel company where customers always came first and every holiday received the care and attention it deserved.
As more and more people trusted us with their travel plans, our family business continued to grow. To be closer to the heart of the UK’s cruise industry, we relocated to the South Coast and expanded into a busy office in Southampton.
Today, Ocean World Travel is a proud multi-generational family business, with Michele’s son, Calan, working alongside her to lead the company. We help customers from every corner of the UK by phone, email, online and in person, while remaining committed to the friendly, personal service that has been at the heart of our business since day one.
In 2017 we opened our first high street travel agency in Chandler’s Ford, followed by our second store in Wickham in 2025. Whether you visit us in person or speak to us from anywhere in the UK, you’ll always receive the same knowledgeable advice and personal service.
From a single box room in 1995 to two thriving travel agencies and thousands of happy customers across the UK, our values have never changed. We treat every holiday as if it were our own.
What We Offer
The Whole World of Cruising and Beyond
Cruising is at the heart of everything we do, but our expertise extends across the wider travel industry. As an independent travel agency, we work with all the major cruise lines and trusted travel partners, allowing us to recommend the holiday that is right for you.
- Ocean Cruises – From classic ocean liners to the latest flagship cruise ships, we’ll help you find the perfect itinerary and cabin.
- River Cruises – Relaxed and intimate sailings through some of Europe’s most beautiful towns and cities.
- Tailor Made Holidays – Cruises combined with hotels, flights, transfers and touring, all arranged by our experienced team.
- Worldwide Holidays – From luxury escapes and beach holidays to escorted tours, city breaks and unforgettable adventures.
Why Choose Ocean World Travel?
The Ocean World Travel Difference
We know there are plenty of places to book a holiday. What makes us different is the people behind every booking.
Independent Advice You Can Trust
As an independent cruise specialist, we work for you. We work with all the leading cruise lines and suppliers to secure competitive prices, exclusive offers and added value wherever possible. Our advice is always based on finding the holiday that suits you best.
Real Cruise Experts
Our team has extensive first hand experience of many of the world’s leading cruise ships and destinations. We’ve walked the decks, visited the cabins and explored the ports ourselves, allowing us to offer honest recommendations based on genuine experience.
Those Little Extras
We believe your holiday should feel special from the very beginning. On selected UK departures, we include complimentary champagne and chocolates to help make the start of your holiday even more memorable.
Book With Confidence
Rated Excellent on Trustpilot
Our reputation has been built on looking after our customers. We’re proud to be rated Excellent on Trustpilot, with hundreds of genuine reviews from customers who have trusted us to arrange their holidays. Providing friendly advice, exceptional service and value for money has been at the heart of our business since 1995.
Financial Protection You Can Trust
Your holiday is in safe hands. As an ABTA member, we ensure every holiday we arrange comes with the appropriate financial protection. Where your booking includes an ATOL protected package holiday, it will be protected under the ATOL licence of the relevant tour operator or supplier, giving you complete peace of mind from the moment you book until you return home.
Support Every Step of the Way
Booking your holiday is just the beginning. From your first enquiry to the day you return home, our experienced team is here to help. Whether you have a question before you travel, need assistance with your booking or simply want friendly advice, you’ll always be able to speak to a real person who genuinely cares about making your holiday unforgettable.
What We Offer: The Whole World of Cruising & Beyond
While the ocean is at the absolute heart of what we do, our expertise covers the entire world of travel. Because we are an independent specialist, we aren’t tied to any single operator or airline, giving us the freedom to search the whole market to tailor a holiday perfectly to you.
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Ocean Cruises: From the grand heritage of traditional liners to the breathtaking innovation of the latest mega-ships, we find your perfect cabin on the perfect hull.
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Boutique River Cruises: Intimate, relaxed voyages gliding straight into the historic centres of the world’s most beautiful towns and cities.
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Tailor-Made Adventures: We seamlessly handle the complicated bits—bundling your cruise with hand-picked hotels, regional flights, and smooth transfers.
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Land & Luxury Getaways: From relaxing all-inclusive beach resorts and quick city breaks to bucket-list safaris and guided tours.
How We Are Different: The Ocean World Advantage
In a world full of scripted call centres and faceless search engines, we choose to look after people differently. Here is why guests across the UK make us their first port of call:
True Independence Means Better Value Because we are completely independent, we work for you, not the cruise lines. We compare prices across the board to secure exclusive rates, extra onboard credits, and cabin upgrades that we pass directly on to you. If a deal exists, our team will find it.
Real Experts, Honest Opinions We aren’t just order-takers reading from a computer screen; we are a passionate team of cruise experts. We have walked the decks, toured the staterooms, and explored the ports firsthand. If a ship doesn’t suit your style, we will tell you honestly and find one that does.
Our Signature Celebration Touch We believe your holiday should start the moment you leave your front door. To celebrate your journey, on selected UK departures our team lovingly hand-packs and delivers complimentary champagne and chocolates straight to the port or your door, ensuring you set sail in style.
Why Book With Us?
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One of the Highest-Rated Travel Agencies on Trustpilot: Our reputation is built entirely on the happy holidays of our guests. We are immensely proud of our top-tier rating, reflecting our commitment to clear, honest communication and dependable service.
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Financial Peace of Mind: Every single holiday we book is 100% ABTA and ATOL protected, meaning your hard-earned money is completely safe from the moment you pay your deposit until the day you return home.
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Complete Support from Start to Finish: We don’t just send an automated confirmation email and disappear. From answering small questions about dress codes to taking care of details if your travel plans change, our friendly team is only ever a phone call away.
Why Book With Us?
We Discount Every Cruise
Get more for your money with exclusive cruise deals and competitive prices across hundreds of sailings.
Real Cruise Experts
Our experienced team have been helping customers find their perfect cruise since 1995, with honest advice from people who know cruising.
Exclusive Cruise Offers
Unlock extra value with Ocean World Travel exclusive offers, including additional on board credit on selected cruises.
Excellent Customer Reviews
Join thousands of happy customers who trust Ocean World Travel, with outstanding reviews from our cruise community.
ABTA Protected
Book with confidence knowing your cruise holiday is protected by ABTA, giving you extra peace of mind.
Support Before, During & After Your Cruise
Our friendly cruise specialists are here whenever you need us, from booking your cruise to the day you return home.